To guarantee engineering quality and user experience for every client, we have built a standardized end-to-end service system including pre-sales, in-sales and after-sales support for cable tray projects, ensuring safe, stable and long-term operation of all projects. We stick to the service tenet: quality priority, rapid response and full accountability, delivering reliable after-sales guarantee for factories, buildings, municipal engineering, strong & weak current projects.
Free Technical Support
We offer free full-service support including technical consultation, drawing revision, cable tray selection, load calculation and wiring scheme design.
Strict Warranty
All cable trays and accessories pass rigorous quality inspection with qualified raw materials and standardized workmanship. Under correct installation and proper usage, our products are covered by long-term warranty. Within the warranty period, any non-artificial quality defects will be repaired, replaced and rectified free of charge to avoid extra costs for customers.
Rapid After-sales Response
We provide a 24-hour service hotline. We will respond promptly once receiving customer reports. For on-site installation problems, fitting mismatch, engineering rectification and wiring layout optimization, we can offer remote guidance or on-site service to solve problems without delaying construction progress.
Project Follow-up & Maintenance
After project completion, we conduct regular follow-up surveys to check the fixing, earthing, anti-corrosion condition and wiring status of cable trays. For long-running projects, we provide professional maintenance suggestions, and offer follow-up services such as anti-corrosion maintenance, reinforcement, circuit expansion and tray reconstruction to extend product service life.
English
Español
Portugues
العربية
телефон